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Due to high demand please allow your order 2-3 weeks to arrive.

Please note, due to covid some couriers that we use are facing delays. Therefore, some orders may take slightly longer than expected. 

If there is any problems with your order you can contact us 24/7 via e-mail:

    We ship directly from our warehouses based in China and the US.
    As a result, some deliveries may be subject to customs, legal and regulatory restrictions. To comply with local legislation, you or the recipient may be required to pay additional taxes, fees, levies, or import duty on Home and Beauty Direct purchases.
    If you are ordering products to be delivered to someone else, please make sure they are aware they will be responsible for these additional charges. We have no control over these charges and cannot predict what they may be, so we are unable to offer any assistance on these processes. We would advise that you check the import charges applicable in any country before ordering products to be delivered there.
    You are responsible for checking import thresholds or duties for your delivery address before placing an order. It is also your responsibility to ensure any products you order comply with all laws and regulations of the destination country or region.
    We will endeavour to assist you if customs related restrictions or delays arise when you order from us, but we are unable to provide local support.

In order to protect you from fraudulent card use on our website, all orders are subject to security screening. Any irregularities found may mean your order is not processed or there maybe delay due to additional security checks.